POOL REGULATIONS OF FAMILY HOLIDAY RESORT (HEREINAFTER: “REGULATIONS”)

I. GENERAL PROVISIONS

1.1 The facility consists of a pool complex – a recreational pool, jacuzzi, and a mini pool/paddling pool for children, together with sanitary facilities.

1.2 The entity managing the facility is the Family Holiday Resort.

1.3 The pool complex and the SPA zone are available free of charge only to guests currently staying at the Family Holiday Resort, i.e., those renting cottages or rooms. Visitors, guests, and persons whose stay has ended are not permitted to use the above-mentioned facilities. The lifeguard or designated resort staff is entitled to verify the identity of persons present in the complex. Unauthorized persons found in the pool or SPA area will be asked to leave and charged a penalty of PLN 300 per person.

1.4 Opening hours are displayed on the entrance door of the facility and may vary depending on the season and the occupancy of the resort.

1.5 All persons using the facility must familiarize themselves with these Regulations before entering the premises and strictly comply with them. Booking a stay at the Family Holiday Resort constitutes acknowledgment and acceptance of these Regulations.

1.6 Children under the age of 12 may stay in the pool area only under the supervision of a parent or legal guardian.

1.7 Persons violating public order, good manners (including the use of vulgar language), posing a threat to others, or failing to comply with these Regulations, staff instructions, especially those of the lifeguards, may be removed from the facility.

1.8 The following are strictly prohibited on the premises:
a. Smoking, consumption of alcoholic beverages, use of illegal drugs or other intoxicating substances,
b. Bringing sharp or dangerous objects,
c. Bringing in or staying with animals,
d. Entry by persons under the influence of alcohol, drugs, or behaving aggressively or in a manner that threatens the safety of others.

1.9 The facility is continuously monitored. Surveillance equipment is not installed in areas that could infringe upon personal privacy, such as changing rooms, toilets, and showers.

1.10 The lifeguard may temporarily restrict access to the pool and SPA area in the event of exceeding the maximum number of users, i.e., 50 persons.

1.11 Before entering the changing room, outdoor footwear must be replaced with pool shoes (barefoot walking is prohibited). After swimming and changing, shoes must be returned to the changing room.

1.12 Changing into swimwear must be done in the designated changing rooms.

1.13 The resort management does not take responsibility for items left unattended on the premises.

1.14 Biological contamination or other factors caused by utility providers or third parties (not resulting from resort staff actions), as well as maintenance works, may result in the temporary suspension of pool and SPA operations.

II. TERMS OF USE

2.1 Users are required to store clothing, bags, and other items in the designated lockers and ensure they are properly locked.

2.2 Before leaving the changing room, users must verify that their locker is locked. The management is not responsible for any items left in lockers.

2.3 Before entering the water, each person must thoroughly wash their entire body under the shower (also after using the restroom) and disinfect their feet.

2.4 Only clean swimwear meeting hygiene and aesthetic standards is allowed in the pool area. Children aged under 3 must wear swim diapers.

2.5 Only persons in good health are allowed to use the pools. Access is strictly prohibited to those with contagious skin diseases or acute viral/bacterial infections.

2.6 Persons with medical conditions such as fainting tendencies, epilepsy, cardiovascular diseases, or disabilities may use the facility only under the supervision of a guardian, who must inform the staff of any relevant health concerns. Use of water attractions is at one’s own risk.

2.7 The following are prohibited in the pool area:
a. Pushing or throwing others into the water or any actions endangering safety,
b. Running, jumping from pool edges,
c. Throwing objects not intended for water play,
d. Bringing food or glass-packaged products,
e. Making excessive noise,
f. Initiating false alarms,
g. Contaminating the pool water,
h. Damaging property or equipment.

2.8 Persons who damage or destroy equipment or facilities bear full financial responsibility for the damages caused.

2.9 All injuries, wounds, or physical issues must be reported immediately to the nearest lifeguard.

2.10 Wearing glasses or contact lenses is at the user’s own risk. Corrective glasses must be securely fastened to prevent loss.

2.11 All persons in the pool area must comply with the instructions of lifeguards and staff, as well as posted signs, notices, and applicable regulations.